Responsibilities:
- Greet and welcome patients to the dental office
- Schedule and confirm patient appointments on dental software
- Answer phone calls and respond to patient inquiries
- Verify insurance coverage and assist patients with billing and payment processes
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, data entry, and organizing patient files
- Ensure the reception area is clean and presentable
- Assisting the dentist in chair side procedures
Requirements:
- Previous experience as a dental receptionist or in a medical office setting is preferred
- Familiarity with Opendental software is a plus
- Knowledge of dental procedures is beneficial
- Excellent communication skills, both written and verbal
- Proficient in using phone systems and handling multiple calls simultaneously
- Strong organizational skills and attention to detail
- Ability to multi-task while maintaining professionalism
Please note that this job description is not exhaustive, and additional duties may be assigned as needed. Some dental assisting duties may be required.
Job Type: Part-time
Salary: $20.00-$26.00 per hour
Expected hours: 14 25 per week
Benefits: On-site parking
Flexible Language Requirement: French not required
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Education: Secondary School (preferred)
Experience: Dental receptionist: 1 year (preferred)
Ability to Commute: Kitchener, ON N2B 3T2 (required)
Work Location: In person